Laboratory Quality Management Services Pty Ltd specialises in the development of integrated management systems for laboratories and technically based enterprises. We can expedite the establishment of quality management systems to comply with certification and accreditation protocols, ISO 9001:2000, ISO14000, and AS ISO/IEC 17025:1999. Our expertise and experience base are diverse and includes analytical chemistry and the manufacturing, service, mining & environmental industries.

For organisations seeking certification or accreditation, we can offer a suitably comprehensive range of services.

Undertake a gap analysis.

• Evaluate what processes and procedures your organisation operates by comparing them with the system elements outlined in the relevant standard.
• Determine the status of the present quality management system.
• Determine the status of existing documentation and records.
• Identify missing elements required by a standard.
• Identify resources required to complete the quality management system implementation.
• Identify training needs.
• Report to client on the most effective and efficient approach to complete the implementation within the desired timeframe.

Pre-assessment quality management system audit.

• Identify areas where further work is required, this avoids the expense of a registration audit before your organisation is fully prepared.
• Report the corrective actions necessary to bring your quality management system into compliance with the relevant standard.

Quality management system design, development, implementation & maintenance.

Preparation of required documentation, and document control system including.

• Policies, quality manual, procedures, work instructions and forms.
• Process flow charting.
• Test methods where appropriate.

Establishment of a record-keeping system for quality records for each process / procedure or test.

Quality management system maintenance.

• Conduct internal audits
• Assist management with root cause analysis of non conformances.
• Close out nonconformances with effective corrective action.

Continuous improvement process implementation.

Pre-assessment quality management system audit to assist identify areas where further work is required, this avoids the expense of a registration audit before your organisation is fully prepared.

Laboratory Quality Management Services Pty Ltd does not offer "off the shelf" quality management systems. This kind of generic package is unlikely to be of any lasting benefit to your organisation. We tailor our assistance and recommendations to your needs and to your business culture to ensure “ownership” of the system. We will guide your organisation through all facets, from design, development, and implementation to certification or accreditation.

Preliminary assessment of current quality management system and detailed report on deficiencies detected. This report will incorporate those changes and enhancements considered necessary to meet the requisite accreditation protocol.

Preparation of required documentation, including.

• Laboratory Quality Manual.
• OH&S Manual.
• Environmental Management Manual.
• Laboratory Methods.
• Quality Procedures / Work Instructions.
• Field Sampling Manual.
• Laboratory Performance Logbooks.

Establishment of a record-keeping system that includes equipment inventory and monitors its calibration and maintenance. In addition, the record keeping will address:

• Reference standards.
• Reference materials.
• Staff training records.
• Customer Complaints and Corrective & Preventive Action Requests.
• Retrieval system for original test records. .

Implementation of proformas (Laboratory Worksheets & Administrative) for easy maintenance of the quality and record systems.

Laboratory training in the ongoing review of the quality system and internal laboratory auditing.

Laboratory Quality Management Services Pty Ltd offers all or part only of our quality management accreditation services.